SHIPPING AND RETURN POLICY

Last updated Nov 30, 2024

RETURNS

All sales are final and no refund will be issued.

SHIPPING:

The Company (Artist Websites, operated by Susan Hunter Guise aka Susan Guise-Bagley), hereinafter referred to as “The Company” will take reasonable steps to ensure that your shipment is properly packaged to avoid damage during transit, and will take out insurance to cover loss or damage by the carrier. The Company is not responsible for anything that delays a shipment after it has left our business, such as extreme weather events, landslides, strikes (postal, journeymen, customs officers, etc). The Company is not responsible for technical issues that occur that are out of their control, or changes made by the company that controls the platforms that our websites run on. You are responsible for tracking your shipment from our offices to your place of delivery, and must inform the carrier immediately upon receipt of any visible damage to the package which might give rise to a claim. We use the following carriers: Canada Post, Sendle, FedEx, UPS, USPS, Canpar, and Purolator. All claims shall be made in writing to [email protected] within seven (7) days of the shipment delivery or loss. We will do our best to expedite your shipment if it is a replacement shipment due to loss or damage. These Shipping and Return policies, read in combination with our Terms of Use, Privacy Policy and Disclaimer, constitute the entire agreement relating to the use of the Website artistwebsites.ca. This agreement may not be amended or modified except by the Company. If the User has any questions about this Shipping and Returns Policy, please contact the Company at [email protected]